Terms and Conditions



Please note that registration is a firm commitment to attend the PUBLIC EXPERIENCE. 

Any changes to registration must be made AT LEAST 12 HOURS PRIOR TO SCHEDULED EVENT, otherwise you will forfeit all tickets and new tickets would need to be purchased. NO EXCEPTIONS.

A fee of $15 will be applied to each rescheduled ticket. You are only allowed to reschedule once. All experiences must be rescheduled to a date no later than 60 days from original scheduled event date. Any accumulated credit will be forfeited if experience is not scheduled within 60 days of the original booked date. 

- Please plan accordingly and allow ample time for New York City's traffic and delayed trains -

Every participant should arrive 10 MINUTES PRIOR TO START TIME. Instruction begins exactly at the scheduled start time - Guests who arrive 10 minutes after the scheduled start time will NOT be allowed to participate in the experienceNO EXCEPTIONS. Guests will forfeit that experience and will need to purchase new tickets for a later date.



Please note that the sculptures in Sculpture Without Sight are NOT taken home as they are only intended to be used as a tool in your exploration of the sense of touch.

Photo and Video

Unarthodox will take photos throughout the public event and provide the attending guests with a private link with all of the photos taken. These photos may occasionally be used for Unarthodox advertising and promotional purposes, including external media sources. In the event that you do not want your photograph taken, please advice staff at the beginning of the experience.

Special Requests

Our facility is wheelchair friendly with a large elevator. Restrooms are also wheelchair accessible. Our chairs are rated at 220 pounds. If you required a sturdier chair, please let us know in advanced and we will have one available. Any other special requirements, please notify us and we will try to accommodate.

All participants must be 18 years of age or older.


PRIVATE/corporate event

Terms and Conditions are a set of rules and guidelines that the Organizer must agree to in order to book a private event at Unarthodox.

The Organizer may cancel a party by providing the notice to Unarthodox fifteen (15) days or more before the party's scheduled date. In such an event, Unarthodox shall refund the Organizer the full amount of the paid deposit. In the event that the Organizer cancels the party within fifteen (15) days or less from the party date, Unarthodox reserves the right to retain the full deposit.

Private parties can be rescheduled up to 5 days prior to the scheduled date. A $150 fee will apply to all rescheduled parties. If the Organizer does not reschedule the party 5 days or more prior to the scheduled date, the Organizer forfeits the ability to reschedule the event and will lose their deposit. Final payment for experience and catering is due 5 days prior to the event.

In the event that any one individual member of a party cannot attend, refunds will NOT be issued if the change is not made within 15 days of the scheduled event - NO EXCEPTIONS.

Only credit for future parties will be issued if the change is made 24 hours prior to the scheduled start time of party. NO REFUNDS. Credit DOES NOT apply to catering and beverage package orders. A maximum credit of 5 guests will be given. Final headcount should be given 24 hours prior to event. If additional guests need to be added, a revised invoice will be issued.

It is the discretion of Unarthodox to reschedule private parties after the 5 day period. Unarthodox is not liable for issuing refunds in the unfortunate case of sickness or injury if cancellation is made within 15 days from the party date.  In the event of inclement weather, such as severe snow or rain conditions, it is the discretion of Unarthodox on whether or not to reschedule or cancel the party. A rescheduling fee will not be charged if the change is made by Unarthodox. Unarthodox shall have the right to cancel the event at any time prior to the event date, provided it gives organizer prior written notice of revocation. If Unarthodox cancels an event for reasons other than nonpayment or breach of the agreement by organizer, Unarthodox will reschedule the event or refund the organizer the full amount paid.

All rescheduled events must be scheduled to take place within 60 days of the original event date. The Organizer will lose any credit or deposit if the event is not scheduled to take place within 60 days of the original event date.

Unarthodox offers full catering services, which includes all of the set-up, food management as well as clean-up. All catering orders must be paid in full no later than 5 business days in advanced. No refunds or credit is given to any catering order changes made 5 days or less prior to the event. Any items added to an existing catering order must be made 2 full business days prior to the event.

Unarthodox will be responsible for all of cleaning including but not limited to mopping and clearing all trash generated at the event. All garbage, including food will be disposed of in the proper containers in accordance to the New York City Department of Sanitation. 

Beyond ordinary wear and tear, the organizer is responsible for any damage caused by organizer's or his/her guests', use of the Space. The Organizer shall arrange for the repair of any such damage. In the event that Organizer does not make any necessary repairs, Owner shall arrange for the same at organizers expense. 

After the completion of the Event, the Organizer shall leave the Space in the same or similar condition as received from Unarthodox. All decorations should be taken down and discarded. Any rentals should be dismantled by Organizer and left out on hallway for pickup prior to the scheduled end of party.

Organizer hereby indemnifies and holds harmless Unarthodox from any damages, actions, suits, claims, or other costs (including reasonable attorneys’ fees) arising out of or in connection with any damage to any property or any injury caused to any person (including death) caused by the Organizer’s use of the Space, including any acts or omissions on the part of Unarthodox, its employees, officers, directors, independent contractors, or other agents. Renter shall notify Unarthodox of any damage or injury of which it has knowledge in to, or near the Space, regardless of the cause of such damage or injury. Unarthodox is not responsible for any damaged, lost or stolen personal property. 

Photo and Video
Unarthodox holds the right to take photos and videos during public and private experiences for the purpose of providing clients with an editing complementary video of the experience. The short video created for each experience is not posted publicly. The client will receive a private link to a YouTube video and only those with this link will be able to view it. These photos and videos clips may occasionally be used for Unarthodox advertising and promotional purposes, including external media sources. 

Neither Organizer or Unarthodox may assign or transfer their respective rights or obligations under these conditions without prior written consent from the other Party.